805 Peptides

Support

Need help with an order, shipping, your account, or product documentation? Contact the 805 Peptides support team.

Contact support

For order questions, include your order number, the email used at checkout, and a brief description of the issue. For damaged or incorrect items, include clear photos of the item and packaging. Never email your password or full payment card details.

FAQ · Shipping help · Returns & order issues · My account

Frequently asked questions

How do I check my order?

Sign in to your account using the email associated with your order to review your order history and available fulfillment updates. You can also use the order-status link in your confirmation email.

Where can I find certificates of analysis?

Visit our Certificates page for available laboratory reports. If you need help finding documentation, email support with the product name and lot or batch number.

Can I change or cancel an order?

Email support as soon as possible with your order number and the requested change. We will check the order status and available options; a change or cancellation is not guaranteed.

What are these products intended for?

Products are intended for lawful laboratory research only and are not for human or veterinary use. Support can assist with orders and documentation but does not provide dosing or medical advice.

Shipping help

Review the shipping options and charges shown at checkout before placing your order. For questions about destination availability, dispatch timing, or delivery estimates, email support@805peptides.com.

For an existing order, check your confirmation email or account for available shipment and tracking updates. If tracking is missing, delayed, or shows delivery that you cannot locate, contact support with your order number.

Returns & order issues

For return or refund questions, or if an item arrives damaged, incorrect, or incomplete, email support@805peptides.com with your order number and details. Contact us before sending an item back so we can review the issue and provide next steps.

For questions about return eligibility before purchasing, contact support. This page does not guarantee a return, replacement, or refund.

Account help

Open your account to sign in and view your orders. If you cannot access your account, contact support using the email associated with your order.